Elms Lodge Bed and Breakfast, Corfe Mullen, Wimborne, Dorset

Elms Lodge Bed and Breakfast | Corfe Mullen | Wimborne | Dorset | BH21 3XD | 01202 699 669

Elms Lodge is extremely proud to have received the following awards in recognition of the quality and excellence of our accommodation & service and the ethical nature of our business:

VisitEngland Breakfast Award
Green Tourism Business Scheme (GTBS) Gold Award
Poole Tourism 2010 Green Initiative of the Year Award
VisitBritain 'Walkers Welcome' & 'Cyclists Welcome'
Welcome Host Customer Service Award

VisitBritain 4 Star Grading & Gold Award

Elms Lodge was part of the VisitBritain Quality Assessment Scheme from 2005 to 2016. We were inspected annually by an assessor against a range of accommodation criteria. Our 4 Star rating indicated an "excellent standard throughout" and recognises the high level of cleanliness, hospitality, comfort, service and food that we offer.

Additionally during this period we received a Gold Award accolade from VisitBritain that is given to accommodation providers that 'deliver a standard of service over and above their rating'.

We withdrew from the Scheme in 2016 largely because we believed the membership costs no longer represented value-for-money against the benefits received. However we can assure all prospective guests that the high standards required to achieve the 4 Star rating and Gold Award are still maintained on a day-to-day basis today.

EnjoyEngland Breakfast Award

This award (sponsored by Kelloggs) "recognises hotels and B&Bs that offer their guests a quality and choice of breakfast, service and hospitality that exceeds what would be expected at their star rating. It will help visitors find those places where owners have gone the extra mile to ensure the breakfast will exceed expectations".

Elms Lodge received this accolade between 2010 and 2016, when we withdrew from the VisitBritain scheme (see above). Again we would emphasise that we strive to provide the same quality of breakfast today as we have over the past 6 years.

Green Tourism Business Scheme (GTBS) Gold Award

Elms Lodge became the first B & B in Dorset to receive this coveted Gold Award in April 2010 and is still one of only a small number of tourism businesses to achieve this in the entire country.

GTBS offers independent certification of the 'green' credentials of leisure & tourism businesses, so that each establishment can demonstrate their commitment to the environment and offer a credible sustainable choice to customers.

A qualified assessor from the GTBS Scheme reviewed our business against 150 criteria in areas such as energy, water, waste and purchasing. In his report he noted "an outstanding entry to the scheme by Elms Lodge B&B. Malcolm & Claire should be congratulated on the efforts they have undertaken to make their business more sustainable."

In 2016 we withdrew from the GTBS Scheme, but remain firmly committed in both our business and personal lives to being 'green' in everything we do.

Poole Tourism 2010 Green Initiative of the Year Award

Elms Lodge won this award in November 2010 at the Poole Tourism 2010 Awards lunch for becoming the first tourism business to receive the Green Tourism Business Scheme Gold Award in Dorset. A specially commissioned Poole Pottery plaque from Poole Tourism now hangs proudly in our hallway!

VisitBritain 'Walkers Welcome' & 'Cyclists Welcome'

Elms Lodge was awarded these accolades by VisitBritain each year from 2007 to 2016.

They indicate that we provide additional facilities and services that meet the needs of walkers and cyclists. These include space for drying outdoor clothing & footwear overnight; a lockable undercover area for bicycles; flexible food arrangements, as well as the provision of local information relating to walking/cycling routes, public transport, weather forecasts, shops & amenities.

Although we withdrew from the VisitBritain scheme as a whole in 2016, we still offer all the facilities and services for walkers and cyclists that are mentioned above.

Welcome Host - Customer Service Award

Claire successfully completed the City & Guilds Level 2 Award in Customer Service in 2008, along with certification for each individual 'Welcome to Excellence Unit - Welcome Host, Welcome All, Welcome International, Welcome Line, and Welcome Host Plus. She has also passed the specific 'Welcome to Dorset' module.

For more information about the award visit the Welcome to Excellence website

Elms Lodge Bed and Breakfast | Corfe Mullen | Wimborne | Dorset | BH21 3XD | 01202 699 669 | Website Design in Poole and Dorset by Dan Ashton